We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Супер! Заказ доставили за 2 недели. Все было аккуратно упаковано , без повреждений
Отличный, тяжёлый, острый, шикарно упакованный. Единственное, что огорчило, заточка-т.е. лезвие было заточено остро, но почему- то виден неаккуратный след обработки заточки рядом с кромкой
Посылка в Киев пришла за 1.5 месяца. Запаха при распаковке небыло. Все упаковано в пупырку и в отдельный чехол для каждого предмета. Приборы тяжеленькие. может если взять с пластмассовой ручкой будут легче. На них конечно же остается следы от пальцев. Вообщем довольна. С продавцом не общалась.
самые отличные вилки, тяжелые сделаны доброго.
отличные ножи, тяжелые шли долго но пришли качество самое хорошее
zamówienie dotarło bardzo szybko, sztuce wyglądają n aprawde super ❤ polecam serdecznie
Es la tercera vez que compro los cubiertos, primero para mi y las otras veces para regalar, son de buena calidad y se pueden meter en lavavajillas.
Perfect! Excellent store!!
Quality is excellent!. The store is very responsive on the messages.
Really wonderfully designed cutlery. I recommend the store 5+
Очень красивые, высокое качество, быстро доставили, прям не к чему придраться, восторг!
Shipped fast! Within 17 days to USA. New and very well packaged. Same as last order
Ürünler çok kaliteli ve hızlı geldi
Ürün çok kaliteli ve hızlı geldi
Magnifique ! Reçu rapidement, J’ai commandé pour 12 personnes et İls sont lourdes, ce qui est bien, et semblent etre de bonne qualité. De plus ils sont livrés avec un livreur en main propre.Quelques taches sur certains mais la communication avec le vendeur est top il fait tout pour arranger ! A voir avec le temps si ca ne change pas de couleur.
Отличная вилочка. Доставка 3 недели. Заказываю тут приборы не в первый раз, и всегда очень довольна! Упакована в отдельный пакетик с zip-застежкой. Матовый метал. Очень красивая. Спасибо продавцу, очень рекомендую.
Быстрая доставка, аккуратные и качественно выполненные приборы. Полное соответствие фото. Каждый предмет пришёл в отдельной упаковке.
Beautiful! Heavy and good quality. Definitely worth the money.
100% recommendation, great store
Отличное качество, рекомендую
Havent used them yet but wow i was so confused what this package was in my box it got here around 13 days--which might not seem like much but it came much faster than plenty of stuff i ordered on this website wayyy before this one. They look pretty! I wish they sold them by full set including chopsticks and other ones.
I order the second time. Devices are excellent, heavy, quality. Each packed separately.
The parcel to Sochi came in 6 days, and also sdecom. The set is good, quality, let's see how to use.
The devices are beautiful, heavy, it's nice to hold in your hands, they look quality, they look expensive, let's see how they will be in use. Delivery fast, sdek to the door. Recommend
Отличный набор