SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Happy Sunshine World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://happysunshineworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Доставка очень быстрая. Упаковка нормальная. После подключения всё работает...
Excellent
Спасибо получил, наушники классные басы и четкий звук, рекомендую!!
быстрая доставка. трек отслеживался. звук хорший. через блютуз работает отлично, зарядки хватает часов на шесть. карту памяти и через шнур не пробовал....
good
muito bom
Chegou muito rápido! Produto excelente!
Класс
отличные наушники. Звук отличный. Пришли заряженные. Сразу подключились к телефону. Радио работает, много станций находит. На голове сидят плотно, не падают при наклоне. Можно бегать с ними. Уши не устают. Все супер. Рекомендую продавца. Спасибо.
It took forever to get these headphones! But anyways they are what they say they are. I just use them for workouts. My biggest complaint is that I can’t adjust them smaller so they fall off depending on what exercise I’m doing. Other than than that. They are ok.
Заказываю у же вторые наушники! Соотношение цена=качество идеальное. Доставка очень быстрая. Первые наушники пришли в Самару за 5 дней, вторые за 2 дня. Спасибо! Рекомендую! Упаковано хорошо, все работает.
Работают нормально, были заряжены. радио и карточку видят.
Отлично. Доставка нереально быстро.
Курьер просто,красавчик)) редко такие хорошие попадаются!))
Классные наушники, пришли уже заряженные, звук хороший, есть радио. Всё супер!
все нравится, наушники супер
Ilgai laukiau seip kol kas patiko tik dėžes suglamzitos. Kol kas patiko
Muito bom.
excellent je recomanderais , le son est parfait , capte la radio , j adore
работают как надо, ...пришли за 10 дней до Подмосковья
Все супер, до Белгорода доставка 4 дня! Заказывала сыну на подарок, звук супер!
É igual ao da foto, espero q não dê defeitos, aparentemente perfeito.
súper rapido!!! 3 días!!! vienen en una caja perfecta para un regalo
bom aparelho eu recomendo, o som é muito bom
доставлено в Питер за две недели, в пятерочку, упаковка нормальная, коробка внутри немного мятая, но наушники без повреждений, цвет самый дешевый выбрал. за 700 рублей чуда не ожидал, его и не случилось. с телефоном коннектится легко, fm ловит нормально, но звук на 2++: шипит, бубнит, низов особо нет, верхов тоже, да и середина невнятная. один плюс, что совсем не слышно посторонних звуков. немного давят на голову, покупал для повседневного просмотра кино в обед, думаю сойдет, всяко лучше блютуз затычек за 2 тр, а если сравнивать с проводными панасониками за такую же цену, тут панасы на порядок лучше, хотя и их для прослушивания музыки лучше не брать.