SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Happy Sunshine World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://happysunshineworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality. Nocomunications were needed.
Chic jacket! Very soft, pleasant and comfortable. At 44 the size of the village is ideal.
Super quality and fast delivery! Thanks a lot!!
ordered as a present at first, but liked so much that left it for my own use :-D
It was exactly what I ordered. thanks so much
very, very good one! thanks for my !
It came around the estimated time what was okay. Quality of product fully matches the description. Thank you!
товар и качествоНа рост 170 все идеально подошло.Супер быстрая доставка.Рекомендую продавца и одназначно 5 звёзд!!!
Came quickly, at my 50 size the village sat well. Very good stretches
not tested yet, but looks great, thanks!
Хорошая кофта
Кофта КЛАСС, сидит отлично, качество материала хорошее, нитки не торчат. Я очень довольна. Брала на размер больше.
Awesome outfit and fit.
totally fine
L on the Russian 46 came up clearly. Cons-short. But here for an amateur. Quality is good. Very deep hood. Incomprehensible pockets design. Sewn, but for some reason Additionally fixed on some adhesive basis, which, when trying to pull the jacket down, broke off. What's the point of it? It's not clear. Well, in general, the jacket can be taken. If it's hot, moisture removes, if cool-warms.
L fits to eur M
Very satisfied! The quality is excellent! I wear S, I ordered M, it fit perfectly. But if you like to sit tight, then take the size in size. PS.: I apologize for the quality of the photo
Thanks! High-quality product! Definitely recommend!
quite a high quality for such a humble price
Sweatshirt is bardz cool. Material very pleasant. Better take the number or two more.
The first time in history, the goods from Alika exceeded my expectations! The jacket is cool, who doubts-take it, you will not regret it. There is no smell, the color is as in the photo, the quality is exceptional! Soft, piatna to the body, the seams are even. The hood is large, it's rare. Cut for fingers, this is a separate любофьььь)) I'm high, and in all similar models, to me this hole to the finger does not report here everything is perfect there are two feeding leads with a zipper. My parameters: 90-70-92. Height 175. Took S. As it sits can be seen in the photo. In obtyag, but does not drag. In general, it's perfect. Seller recommend! I'll order the second one, in a different color.
Amazing colour, fits perfect and super warm! I took L and usually uk 14 /16
Top! Top! Hyper elastic
Superb quality Very pretty I will recant the blue
A piece of great quality, well tailored, same as the picture, congratulations I recommend the store