SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Happy Sunshine World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://happysunshineworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good quality
Very flat, bright, all is OK, thank you.
I like it
good for small places 2-3 q meter
I'm fast. It mounts very easy. Light a lot, for a 6 square meter bath I would recommend a little smaller.
perfec, l like it. l buy it for my pergola in the garden. warm light. very plesent. it arrived very quickly, 2 weeks to lsreal. thank you store.
+++
super
Быстрая доставка до двери. Интересный дизайн, небольшие габариты, яркий свет. Все как рассчитывал.
Быстрая доставка до двери от IML. Интересная конструкция, небольшие габариты, яркий свет.
Good quality! Fast delivery to the house. Shines bright
.
Alumbra pretty. Better than expected. Very easy installation. The polyespan box came a little touched, but the product in perfect condition.
Shining, it came whole.
Very good article and perfectly protected. Seller excellent and fast. Good experience. Recommended
Everything is fine. I'll add a review in a couple of months will burn or not .... 2 lamps per 6 sqm each lamp of 9 watts. My wife said good light.
Corresponds to the description of a good lamp convenient installation and removal of rekamendu!
It looks cheap, it shines bright. Put it in the toilet. I took for 270R with a coupon, for this price of norms, it would be more expensive to be disappointed in buying.
Excellent goods took a discount on the stock, thanks for the tip to the guys from the telegram @ chinawithlove Thank you for a successful sale, recruited a bunch of branded things for a penny is very grateful to you for your successful purchases, I love you!!!! Join too: Download the Telegram app, search @ chinawithlove and keep up with all the discounts, coupons and stocks and not only on AliExpress
The lamp is normal but 750 rubles for it a lot ...... 250 p maximum.
Great lamp! Delivery to the lower two weeks!
Perfect, lots of light and fast shipping
The lamp is made neatly, the size corresponds, works. Included instructions and two dowels with screws (?) the box is somewhere punctured, but the lamp did not suffer. Delivery-week. We are happy. Seller-thank you very much!
Fast shipping. Gives lots of light and easy installation!