SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Happy Sunshine World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://happysunshineworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
За свои деньги наушники прекрасные. + удобно сидят на голове + ненавязчивая подсветка + хороший звук через микрофон + плотный кабель + быстрая доставка ( в Рязань чуть больше 10 дней ) - провод микрофона разболтанный - басов мало даже с вибрацией ( нормально слушать музыку не получится , но для игр самое то )
за эти деньги- шикарнейшие наушники!
Вроде хорошие наушники!) Продавец даже открытку положил, с благодарностью! Приятно!)
доставка около двух недель. Звук норм(7,1проверяли в Овер воч-норм,но как то отдаленно),басы+вибро присутствуют, вакумные (уши потеют). Можно использовать за место колонок.
+5 for packaging and shipping time I can hear in them from 45 to circa 1500 MHz Heavy but conformable. I doubt you can get better for this price.
Headphones came quickly, there were problems with delivery first, but sent again very quickly. Service-Super, very satisfied with the order =)
Headphones are just fire! The sound quality is excellent! Best store, sociable and honest! The goods were delivered to RN-D in 10 days, just super fast
The quality is excellent the child is satisfied with the sound of the microphone perfectly the microphone is removed came in two weeks I recommend
Very fast shipment. High quality product, very nice sound quality.
Delivered quickly, the headphones look impressive. Very comfortable sit
The new version was very easy and fun
ótimo produto... som muito bom graves excelente ótimo pra jogos de tiro..excelente qualidade .... ele só e um pouco grande fiquei surpreso com o tamanho do fone
Very loud and well Basat, but big as a fighter pilot))
все отлично. ребенок доволен. доставка в срок. рекомендую
very satisfied with the product. i recommend
Thanks for fast delivery and good quality of my new !
is awesome! And the store is also great.
All Super, delivery 16 days, vibration-fire!
Even if it's not the cheapest online, I recommend buying anyway. The quality is astonishing!
Thank you soo much!! Quality really good! I'll give this store 5 stars.
I've bought with a great discount, and I have received it already
the quality is very good! very impressed!
все заябок
The amount paid delivery than expected, vibration function is excellent mainly in games where the explosions bring a aggressive serious, but not suitable for media content.
The best headphones that I ever had, very fast shipping (13 days), the fastest shipping that I ever seen. Bass are absolutely beautiful. For that money, im 1000% satysfied.