SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Happy Sunshine World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://happysunshineworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
доставил курьер через неделю, большой, мощный, все отлично. рекомендую.
супер блендер, я в восторге
All OK, thank you
Выглядит круто)) Сейчас попробую сделать смузи из арбуза
отлично, все супер, это даже аналог Самурая
Muy chula y muy grande llevo una semana usándola y perfecta el envío rápido cuatro días y ya estaba en mi casa , de momento todo funciona correcto espero que siga por mucho tiempo
Awesome blender, Melet everything. Let's see how long it will last
,
Fast delivery in Moscow. Bought by reviews. All expectations were met. A decent device. Thank you.
All OK, fast delivery
Very fast delivery product as described like Again
The shipment arrived within 9 days. Everything is packed safely. I didn't check how it works. I will write a review later.
Very very good. Big jug and variable speed function works well
доставка на 3й день по Москве!!! вот это скорость! Пришло всё целое ,брала полный комплект, работает пока отлично! я довольна , хороший продавец !
The product corresponds to the description. Ice, nuts, pasta has not done yet, but did a green cocktail --- super .... There are claims for delivery, this is visible in the photo. You can tell me lucky. The first package was torn from the side, as a result a box was broken, yes, so on the body of the left side of the blender was a scratch (about a centimeter, but deep enough, I thought the crack, but it turned out to be a scratch)... and now about not enough of the blender itself: 1) A big gap between the teeth of the gears (dad-mom), if so leave the service life will reduce it exactly, Even with careful use, this gap will destroy them... exit-you need to do the seal (well, I'm most likely I will paint with rubber paint...) 2) under the bolt (the mounting coupling must be put Grover, washer, or something, I put the dowel cut and Luft is gone... it's at first glance. You can see next. Of course, the declared 45000 turns I think it's Chinese revs))) otherwise the blender would fly away))), and in general, everything is fine. Please be careful
Blender is chic, I join all the delighted reviews))) I strongly advise everyone and recommend, take it, do not regret, the wow effect is guaranteed ..)))) to the store of all goods...))
Excellent blender, in Russia delivered quickly, I hope for a long time
Delivery быстрая-10 days. Great Blender. Very powerful. Plastic does not smell. The instruction only failed-there is no description of the modes.
The goods are very good, packed wonderful! the blender is very satisfied!
Реально мощный. При первом пуске имелся посторонний запах из зоны двигателя. В общем покупкой доволен, свои функции выполняет на все сто, рекомендую.
The package was delivered within 7 days. The mixer works reliably and very efficiently. Fruits and vegetables are mixed smoothly within 10 seconds. I recommend buying from this store.
всё супер
So, I ordered this monster 11.07.2020. Already came 16.07.2020 (!!!), Belgorod. Say "fast"-do not say anything. Packing whole, goods also whole. I tried this unit. Well, what to say... I'm just terribly happy with this device!!! Crushing the grain into dust! That's what he says. Very powerful. Turns the full bowl of thick smoothies like a concrete mixer. Now for those who think what set to take: definitely with two bowls and spare knives. I bought only with a large bowl. She's so big (2 liters) that my daily dose is out there somewhere, at the bottom... Very sorry that I did not buy a small one. The blender is executed very qualitatively, so to speak the real factory China. Plastic quality (externally) and odorless. There were doubts about the purchase until the opening of the box. Fully met my expectations (not Fears! ;)) "Agon, Valera!"
Very quickly and everything is fine. I recommend.
Machine beast.